- Order placed
- Awaiting payment
- Payment confirmed
- Preparing
- Packed
- To ship
- Shipped
Track your orders
See where each of your orders is, and settle any invoice that's waiting for you.
Your name on TikTok, if it is different from Facebook, so we can match your TikTok checkout to your orders.
We couldn't find your orders
This link doesn't look right. Check the link you were sent, or message us and we'll help.
Your orders at a glance
No active orders right now
When you place an order with us, you'll be able to follow it here.
To pay
Pay these invoices so we can start preparing your orders.
Balance left
You've paid part of these. Send the rest to get them moving.
Order placed
We've received these orders. Their invoices will be ready soon.
Payment confirmed
Paid in full, thank you! These are next in line to be prepared.
Preparing
We're getting these items ready with care.
Packed
Packed and waiting for their turn to ship.
To ship
Handing these over for delivery soon. Almost there!
Shipped
On their way to you. Check your items when they arrive.
Orders are automatically marked as completed 5 days after they are shipped. Already received yours? Press Order Received on its card.
Completed orders
Received your order? If anything isn't right, report it within 3 days of the order being completed. If you do, the order stays here until we've sorted it out with you.
No completed orders to show right now.
Your order is on its way
Follow your parcel on the courier's website. When it arrives, check your items against the list below.
You can see where your parcel is from your TikTok account. When it arrives, check your items against the list below.
What you ordered
Something wrong with this order?
Tell us before the time runs out and we'll sort it out with you.
We've received your concern
We'll look into it and get back to you.
Your photo was sent too.
Your concern has been resolved
Thank you for letting us know, and for your patience while we looked into it. We hope everything is just right now.
Got your order?
Once your parcel is in your hands, let us know and we'll mark this order as completed.
Also in this parcel
These items from your other orders are packed and sent with this one. Each is paid for on its own order, so it is not in this order's total.
Invoice
Amount due
- Billed to
- Order date
How to pay
- Open any bank or e-wallet app you use and choose Scan QR.
- Scan the QR code. Reading this on your phone? Save the QR image first, then upload it in your app's scanner.
- Enter the amount due shown above and send the payment.
- Screenshot your receipt and add it below. Attaching it here is the quickest way for us to confirm your payment, and you are welcome to message it to our Facebook page as well.
Already paid? Let us know so we can confirm it.
Choose your receipt screenshot
PNG, JPG or WebP
Attaching your receipt here reaches us right away, so we can confirm your payment sooner. Sending it to our Facebook page works too, it just takes us a little longer.
Your receipt will be sent with this confirmation.
Thank you, we've been notified
We'll check for your payment and move your order along once it's confirmed. There's nothing else you need to do.
We've received your receipt too.
Paying the rest, or sent the wrong screenshot? Add a new receipt and it replaces the one we have.
The items on this order are still being added.
| Item | Qty | Price | Amount |
|---|
- Subtotal
- Discount
- Total
- Paid
- Balance
|
|
|---|